Account Issues

• My release has disappeared from my account
• How do I change my registered email address?
• How do I reset my password?
• How do I connect my social accounts?

Terms & Conditions

• Terms and Conditions
• Privacy Policy
• Spinnup Refund Policy
• What age must I be in order to use Spinnup?

Payment Issues

• I have an issue paying for my release
• Why isn’t my payment going through?
• How do I change my payment details?
• My renewal payment failed - what do I do?
• Why is my voucher code not working?

Spinnup Artist Site

• How do I create my artist profile?
• What makes a good profile?
• How can I share my profile?