If you’re having trouble withdrawing your royalties, it could be one of a few reasons. Read the below common issues and their solutions to troubleshoot the issue yourself.  

• Make sure your withdrawal information is correct and up to date. This could be your bank account info, PayPal or address information.  
• Double check that you have enough money left in your account balance to make the withdrawal. If you’re withdrawing royalties via PayPal there is a €0.85 fee on all transactions, and if you’re withdrawing via a bank transfer the fees can vary depending on where you are. You can’t make a withdrawal if the transaction fee is more than the balance of your account. Read our article on withdrawal fees for more information.