If you are looking for help when your release is linked to the page of another artist please check out this article.
Why is the release of another artist on my profile page?
All stores use an algorithm to locate releases to artist profiles, sadly this doesn't always work due to the high volume of releases distributed each day. If there are several artists with the same name, for example Sam an artist from the UK and Sam a band from Germany, both Sams can end up landing on the same page.
Can Spinnup remove the release of another artist from my profile?
Unfortunately, distributors like Spinnup can only move releases to other profiles when they are responsible for the delivery of the release. This means that if a release from another artist is linked to your artist page and it is not distributed by Spinnup we are not able to remove it from your page.
How can I check if a release was distributed by Spinnup?
If you right-click a track on Spotify and click on "Show credits" it says "Source Spinnup" for all releases that are being distributed by us.
If a release from a Spinnup artist is listed on your profile please send our Support team the incorrect links and they will ensure that it gets removed from your artist profile.
How can I remove releases that haven't been distributed by Spinnup from my artist page?
For these releases, you need to contact the stores directly to get the releases removed from your artist page.