This happens often especially when artists release music under the exact same name, as it is difficult for a store's algorithms to tell the difference between an artist named Sam from the UK and a Sam from the USA.
Before creating your first release we recommend checking to see that no one is releasing music under the name you intend to, and to come up with a unique artist name if so. It's also a good idea to claim or verify your artist profile on the stores - read how to do that on Spotify and Apple Music.
We send all information to the stores exactly as you enter it when creating your release, and so any mixups are unfortunately an issue in the store's systems - but we can definitely help get it fixed!
You will need to open this form and select the right category, fill out your details and send it to our team so we can help you with this request.